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Migrate Mailbox data from Third Party Mail servers to SmarterMail

Last modified: October 11, 2022
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How To Migrate Mailbox Data to SmarterMail

Follow these steps to use the mailbox migration tool:

1)  Log into SmarterMail. 

login to smartermail

2)  Click on Settings icon.

email settings

3)  Expand My Settings and Advanced Settings folders in the navigation pane.

my settings and advanced settings

4)  Click on Mailbox Migration.

mailbox migration and account type

5) The mailbox migration tool will open in a new window.

import items

6) In Account Type, choose on the source related or if the specification is not there may just opt to Other and click on Next.

account settings

7) Select the items you wish to migrate to SmarterMail and some items may not be available for migration from the third-party mail server selected and therefore may just choose on “Email” and click on Next.

mailbox migration

8) Replace mail.domain.com(or old server IP in case if you have pointed over the domain to us) and user@domain.com with your email  server and your email account, then key in your old email password, then click on the Next button.

mailbox migration

You can test the connection to see if the details entered are correct.

9) Click on the Startbutton to begin Mailbox migration.

10) Please keep the window open until the migration is done.

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